Keeping your business connected shouldn’t be complicated. We deliver simple, intelligent, and scalable communication solutions designed for the modern workplace-helping teams collaborate effortlessly, no matter where they are. With AI-powered voice and messaging, you get smarter conversations, better efficiency, and seamless connectivity.
We partner with industry-leading cloud communication providers such as Dialpad, Microsoft Teams, Telstra, and Aussie Broadband, bringing you cutting-edge AI-driven solutions that enhance every interaction and keep your business ahead of the curve.
of Australian businesses are planning to integrate AI-driven voice and messaging solutions in the next two years.
(SOURCE: IDC)
Keeping your business connected shouldn’t be complicated. We strip away the hassle and give you communication solutions that are simple, powerful, and built for the way you work.
We don’t just set up your tech-we help you maximise its features, boost productivity, and integrate it seamlessly into your workflow.
Training & Onboarding
A structured four-stage rollout ensures a smooth transition, with expert training to help your team get the most from your system.
Hardware Procurement
We supply and install business-grade phones, headsets, and conferencing equipment, ensuring seamless compatibility with your communication systems.
Smart Integrations
We connect your voice system to CRMs, ERPs, and business apps, streamlining workflows and eliminating manual processes.
Analytics & Insights
Get real-time visibility into business calls and performance with powerful dashboards that turn data into smarter decisions.
Concierge Support
Our award-winning team provides proactive support, resolving issues quickly so your business stays productive and connected.
Personalisation & Customisation
We configure your settings to suit the preferences of your team, as well as improving efficiency, and ensuring seamless performance.
Dialpad is a cloud-based phone system that helps modern teams stay connected, productive, and ready to work from anywhere.
As Australia’s leading Dialpad consulting partner, Untangled ensures smooth deployment, smart integrations, and ongoing support to keep your team productive.
From onboarding to optimisation, we help businesses unlock Dialpad’s full potential - enhancing collaboration, streamlining workflows, and delivering real-time insights.
Join 50,000+ businesses working smarter with cloud-based communication.
Untangled exists to remove the hassle from business communications, making it easier for businesses to connect, collaborate, and grow. With over 30 years of experience in Australian telecommunications, we bring together cutting-edge technology and real-world business needs to deliver smarter, more flexible solutions.
Industry expertise
We know the challenges and how to fix them.
Future-ready solutions
AI-powered, cloud-based, and scalable.
Customer-first approach
Tech that delivers real business value.
Independent & agile
The best solutions, not tied to one provider.
Straightforward & transparent
No complexity, no hidden fees.
We don’t just set up your tech-we help you maximise its features, boost productivity, and integrate it seamlessly into your workflow.
AI-powered voice with live transcription, call recording, and coaching to improve every conversation.
Simplified
Calling
One easy-to-manage bill combining all communication costs, eliminating complexity and unexpected fees.
Simplified Pricing
Seamless integrations with CRMs, ERPs, and key apps to automate tasks and boost efficiency.
Simplified Workflows
Expert guidance, proactive support, and ongoing optimisation to keep your business efficient.
Simplified Support
Lower
Telephony Costs
Faster
System Deployment
Reduce
Support Overheads
Ready to remove the hassle of confusing communication?
Simplify with Untangled today.
We offer free consultations to help you understand your journey with Untangled.