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Ready to take Dialpad to the next level?

Dialpad CRM automation & integration – Built and Managed for You.

CRM INTEGRATIONS

ELEVATE TEAM VIBES & EFFICIENCY

Integrate and custom build your Dialpad with the productivity tools you rely on, elevate your team experience and see productivity and efficiency blend seamlessly. It's like adding extra spice to your favourite mixtape. 

Dialpad Integrates with CRM Tools

MAKE DIALPAD YOUR ULTIMATE ALL-IN-ONE WORKHUB

Craft Your Custom WorkHub with Dialpad Integration for Enhanced Team Collaboration and Customer Delight.

Unlock new possibilities

With Dialpad CRM integrations, you're not just upgrading your communication tools; you're unlocking new possibilities for your business. Gain a competitive edge by providing exceptional customer experiences and empowering your team with the tools they need to succeed.

Aussie Business Professional working on Dialpad Integrations

ENHANCED CRM EXPERIENCE

Dialpad CRM integrations are designed to transform the way you interact with your customers. By combining the robust features of Dialpad's cloud phone system with leading CRM platforms, you can access valuable customer information in real-time, streamline your communication processes, and provide an exceptional customer experience.

WHAT'S IN STORE FOR YOU

SEAMLESS INTEGRATION

We work across the Google & Microsoft ecosystem to streamline productivity. From surfacing relevant emails and upcoming events, by connecting Dialpad to your Google Workspace or O365 tools, it will immediately get your teams working more efficiently.

WHAT WILL IT DO, YOU ASK?

Seamless Contact Management, Call Conversation Tracking, and SMS Recording All in One Place.

Manage Contacts Better

Manage Contacts Better

When a contact is created in your CRM have them automatically added as contacts in Dialpad allowing you to greet callers by name.

Track Call Conversations

Track Call Conversations

When a call is terminated, a transcription log and recording of the call will appear as a note against the contact in your CRM.

Capture SMS Conversations

Capture SMS Conversations

Records everything in one place. Automatically records inbound and outbound SMS message conversations against your CRM's contact card.

Untangled connects Dialpad seamlessly

Bridging Dialpad with Leading CRM Platforms

Connect your tools with Dialpad

WHY SHOULD YOU CONNECT YOUR CRM TOOLS WITH DIALPAD

Reduce manual workload

New CRM contacts get automatically sent to Dialpad. Call transcriptions and SMS conversations get automatically sent to your CRM.

Nurture opportunities

Leverage your CRM data and marketing automation workflows to initiate powerful, personalised SMS follow-ups on schedule and on-demand.

Customise workflows

Take advantage of Dialpad's powerful open APIs to build custom workflows for your team. Whether it’s sending SMS notifications or archiving content, our open ecosystem makes it easy to customise the way you communicate.

Enhanced Experiences Drive Better Productivity – Unify Your Tools for Seamless Problem Solving

IMPROVE CUSTOMER EXPERIENCE

Dialpad integrates with platforms like Salesforce and Zendesk, so you can seamlessly manage your customer relationships.

Plus, with companion mode and live Ai coaching, arm reps and agents with the best answers to frequently asked questions.

UNIFIED TOOLS

Ready your arsenal of productivity tools in one place

Build your own unified productivity and communications stack and unleash the full potential of Dialpad with a rich suite of applications just for your team through open API development work.

 

Enhance, develop, and enjoy increased productivity, efficiency, and team & customer experience. It's a win-win.

LEARN MORE. WE'VE GOT YOU COVERED

Ready to make the call?

Get in touch with our team today, and we'll help you find the perfect integration solution for your business. Elevate your communication, boost efficiency, and make every customer interaction count with Untangled.

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