Ai-powered workspace
Dialpad Ai Talk. Unlock seamless connections. Unite teams everywhere.
Rev up your business with the most intelligent phone system out there.
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Set up your new business phone in mere minutes, and unlock AI-powered tools like live transcription and sentiment analysis that’ll take your communication to the next level.
Everything your team needs to communicate like champions
Call, Message and Meet
Easily move between all the ways you collaborate and stay connected in a single workspace.
Proactive Support
Built-in Ai transcribes calls, takes notes, and tracks action items - so you can stay focused on the conversation.
Dialpad's cloud platform is designed to scale as you grow. From your first phone line to that new office, we've got you covered.
ALWAYS RELIABLE
Never miss a call again
Route incoming calls
Set up custom routing rules and easily forward calls to your smartphone (or a specific team) so customers reach the right person, every time.
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Plan on a 100% uptime SLA
Dialpad runs on the Google Cloud Platform and our worldwide data centres, so service is always on when you are.
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Set your business hours
And don’t worry, our Ai assistant has you covered after hours. Any voicemails will be automatically transcribed and sent straight to your inbox.
WORK YOUR WAY
Built-in messaging and meetings
Chat with anyone
Share files and move your work forward with 1:1 and group messages. You can also start a quick call from any message thread.
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Meet with the team
Get free unlimited video meetings on any device. Join in a click and let our built-in Ai assistant take notes for you.
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Connect your go-to apps
Automate workflows and integrate the tools you use everyday like Salesforce, Okta, and Google Workspace.
And you thought it was just a phone
HD Calls
Our 100% uptime SLA means you’ll never have to deal with a dropped call again—just crisp quality every time.
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Global Scale
Bring teams together on a single platform and manage offices from anywhere.
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Call Transfer
Easily transfer an incoming call to someone else on your team in a click.
Call Summaries
Dialpad instantly transcribes calls, action items, snippets, and notes. Then sends it right to your inbox.
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Department Lines
Assign operators, set business hours, create a custom greeting, and upload hold music.
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Company Directory
Quickly search for a coworker and send a message, start a meeting, or hop on a call.
Custom IVR
Sort incoming calls based on custom call routing rules so you can quickly track and manage conversations.
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Device Switching
Move live calls between any of your favourite devices and stay connected on-the-go.
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Toll-free Numbers
Pick a toll-free phone number so customers can reach you any time, anywhere.
Looking for something else?
Elevate your customer experience with AI-powered solutions. The Contact Centre and Sales solutions offer seamless omnichannel experiences for your customers, automatic call distribution, intelligent routing, real-time insights, and more. Experience the power of AI with Dialpad.
