On-Demand Webinar
How property managers can use AI-enabled voice to improve visibility, performance and efficiency
Watch Now
Overview
Real Estate agencies, whether in the property management or sales side, typically field calls on personal mobiles or office phone systems with no clear record of what was said, when, or by whom.
Voice interactions with vendors, buyers, tenants, owners, and service providers are critical to a Real Estate Agency’s daily functioning. However, these interactions are siloed. Teams lack shared visibility, call data is scattered or non-existent, and crucial updates never make it into the CRM. This makes it challenging to respond confidently, coordinate across roles, or keep client expectations in check.
Learn how AI-powered communication tools can help you gain complete visibility over every client interaction, equip staff with real-time info on every call, and keep your agency consistent and compliant. You’ll leave with a clear plan to improve response times, reduce risk, and make communication data your competitive edge.
Key Questions We Answered in the Webinar
How can we stop important calls and texts from being lost on personal mobiles?
What’s the best way to track arrears calls and SMS threads across the whole team?
Can I get real-time transcripts and action items from every call?
How do I get this info into PropertyMe, PropertyTree, or Salesforce — without manual entry?
Can I track whether team members are following the right process on calls?
Will this actually work seamlessly on mobile, desktop, and for remote staff?
What does a smooth rollout look like, and how long does it really take?
How can we use this data to coach staff and improve client experience over time?
Speakers
Robin Huender
Executive Director and Founder
Robin is the founder and Executive Director of Untangled. He is passionate about applying cutting-edge technology to transform traditional business processes. He has over 20 years of experience in technology, telecommunications, corporate finance, and investments.
Throughout his career, he has worked in a range of roles in various businesses, from large multinational organisations to early-stage technology start-ups. Before starting Untangled, Robin spent 10 years at Macquarie Bank as an investment banker and was a founding Advisory Board member of MoneyMe (ASX MME), awarded Australia Fintech of the year in 2018 and is amongst Australia’s fastest growing companies.
Artemi Kelly
Technical Director
Artemi is the Technical Director at Untangled, with over 20 years of experience in the telecommunications industry. He works closely with real estate agencies to implement AI-enabled communication tools and integrated systems that improve visibility, reduce admin, and support mobile and in-office teams. Known for his deep technical expertise and practical approach, Artemi helps businesses adopt scalable solutions that align with how teams work.