# AI Reception That Works the Way Your Business Does

For Australian SMBs: an AI receptionist that answers calls, handles bookings, qualifies leads, and sends summaries. Custom-trained on your brand, tone, and workflows with fast setup and low overhead.

## Features

- 24/7 AI call answering
- Custom-trained on your brand, tone, and FAQs
- Lead capture and qualification
- Booking and appointment scheduling
- Call summaries sent to inbox or CRM
- Works with any phone system
- Fast setup, low overhead

# Dialpad AI Agent: Automate Customer Interactions Within Dialpad

A natively available AI agent that embeds in your existing Dialpad Sell or Support configuration. Automates tasks based on caller interactions, reduces handle time, and improves customer outcomes.

## Features

- 24/7 AI call answering
- Custom-trained on your brand, tone, and FAQs
- Lead capture and qualification
- Booking and appointment scheduling
- Call summaries sent to inbox or CRM
- Works with any phone system
- Fast setup, low overhead

---

```json
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```
